Terms and conditions of sale

Welcome to lebobu.com

The purchase of our products through the website www.lebobu.com (which we will call "website" or "lebobu.com") will be regulated by the following Conditions of Sale.

If you have any questions regarding the Conditions of Sale, please contact our team at hello@lebobu.com

1. OBJECT

The activity of LE·BOBÚ consists in selling textile fashion products online on its website.

2. SERVICE

3. HOW TO BUY ON THE WEBSITE

MINIMUM AGE 

To purchase our products through the website you need to be over 18 years old.

PRICES

The products will be sold at the price indicated on the website, when the customer confirms the order.

All prices are inclusive of the Value Added Tax (VAT) in force, but exclusive of shipping costs, which vary depending on the amount of products purchased and the country of delivery.

If you have any doubts or questions during de process, please feel free to email us at hello@lebobu.com and we will be happy to help you.

4. SHIPMENT INFORMATION

When you order is shipped, you will receive an email from the delivery company with a tracking link, via which you will be able to track your order at all times, and make any amendments to your delivery, should you wish to.

If you place your order at the weekend or on public holidays, it will be shipped on the following working day. If you have any questions or concerns about your order, please email us at hello@lebobu.com.

5. PAYMENT INFORMATION

The payment will be requested at the last stage of the purchase process, after entering all your card details and clicking on "FINISH ORDER".

Payment Options

You can pay by Visa, Visa Electron, MasterCard, American Express or PayPal. Visa, Visa Electron, MasterCard, American Express and PayPal.

If for any reason you can't complete your purchase, email us at hello@lebobu.com and we will be happy to help.

Once you have completed all the steps with the payment option you have chosen, you will receive an order confirmation email.


6. RETURN POLICY  (Last updated 03/02/2021)

Have you changed your mind about your purchase? No problem, returning it is very easy!

If you changed your mind about your order or you have received the wrong product, don't worry! Email us at hello@lebobu.com writing your order details and adding picture of what you wish to return, and we will be happy to explain you how to proceed. The products to be returned must be in the same state in which you received them and in their original packaging. You have 15 calendar days to return your order. In every case, you will have to pay the shipping costs of the return.

Once we receive your return, we will check that everything is correct and contact you to confirm the refund processing. In such cases, within 14 days we will refund the amount paid for the returned product(s). The refund will be made using the same payment method chosen at the time of finalising the order.

We will not refund the payment in the following cases:

  • Products damaged due to misuse or negligence.
  • Products not purchased on our website.
  • Used products.


7. INFORMATION ON THE PROCESSING OF PERSONAL DATA

If you wish to know how we process the personal data we collect through our website, please see our Cookie Policy and Privacy Policy.